There's a big box store with a blue and yellow logo that we all know. As of last winter (2025) and this year (2026) the customer service is now routing people who are working with the targeted individual theory to bulls*t customer service reps.
This may not be the company itself it may be the outsourced companies. I recall just a few years ago that people answering the phones on their 800 number did not have strong foreign accents and were basically American.
It took days with multiple screw ups to renew my rewards program last year and I was not in a position to handle it as well as now.
Also a delivery service with brown trucks has been holding my package in Watertown MA warehouse for 2 weeks delaying the delivery. If this is not resolved today by the big box store I'm simply going to go down to the warehouse and get the package myself. I've done it before.
The way to deal with this particular big box store is to deal with the first person you get and expect assh*ole behavior but hope for the best. Every time I call as of last winter I get nonsense. They mumble, they make their accent so you can't understand them so older people appear racist or 'Karen's (tell me the Dirty Tricks Dept people didn't purposely create that for Gen Z in order to manage perceptions about bad quality of life due to poor customer service by unqualified people.. so that we will be intimidated into accepting yet even more low quality on top of things costing more. The system has been and always will be deathly afraid of artists and middle aged women because those people actually change things).
After you try to get whatever it is done with the dumbass you're dealing with and they perform tactics like bad communications, time wasting, jamming or blocking by way of arguing or denying service (arguing about getting a supervisor or claiming they can't fix or perform something when the AI or other company like the delivery company or the Internet says they do have the ability to.fix the issue).
When you calmly demand a supervisor and they deny you, hang up and call back or expect to be HUNG UP ON.
Anither red flag is they keep asking the same questions repeatedly.
I have always wondered if the call centers from the Philippines get paid by the time instead of by the hour or by the call resolution rate because when they speak English its akin to having to sit through a Shakespearean play for hours. EVERY sentence is looonng and drawn out. They speak unnecessarily repeatedly (" I am so sorry for this once again miss smith." Like ten times they will repeat this or they will attempt to chat socially instead of work like demanding you tell them how you are doing and they drag it on and on and on). It could be that there's some psychological warfare contracts/Black ops etc going on with entities other than a store or business wherin at that point, that business is nothing but a front in order to commit war crimes.
These are definitely methods of CONTROL and theoretically the end result is brainwashing.
In the early days during late Bush/early Obama if I was in Massachusetts some years I noticed that if I called a store my call was answered by someone who seemed to know who I was or would give me false information on purpose. As if the calls were re-routed or routed to a specific person who was involved in these games not a random person. When I would call back due to being suspicious that the info I got was bogus a random person would answer and inform me that they did indeed have the product and that it was in stock and they have NO IDEA who would tell me otherwise or misinform me. Right exactly.
One company that was notorious for bogus customer service was Virgin Mobile prepaid cell phone service. I was younger and didn't understand how to calmly avoid these interactions but at least I was informed enough to know they were indeed suspect. Also at that time it seemed I was getting the same exact person repeatedly with the same.exact accent, voice tone and meter/rhythm to their voice. Almost as if the company had a handler for certain people who called repeatedly.
Now if you don't know about the shenanigans of Branson the company's owner look it up. He just scraped by with the skin of his teeth getting out of a situation where he was involved in a weird group that was human trafficking and using cult mind control tactics.
So if this happens to you STAY CALM, stick to business and be diplomatic but firm. If necessary put your interactions on video and release them online (speaker phone and a computer camera or other video device recording you on speaker phone and the interaction, etc). The way today's culture is it will probably become popular as entertainment for people to watch how ridiculous this gets.
Always get away from the bad rep or agent and go to someone else and get a supervisor. Have them fix the issue and also report the person who didn't do their job. They wasted your time, attempted to stress you out or invalidate your existence. That along with everything else on a daily basis would cause someone to die sooner than necessary of stress related illness which is the purpose probably as well as continuing social isolation and being ostracized and feeling bullied.
You cannot afford to have this in your life. That person is just USING YOU to get where they want to go in life like everyone else that does it in daily life
.you've got to start percieving yourself as a very rich person that has a lot of people who want to take from them and get what you have. Unfortunately just living daily life can give predators access to you and it can't be helped.
Awareness is key. learning to deal with these things in a way that gets YOU to safety and gets the theoretical predator away from you with no access and no opportunity to take from you is what you need to develop.
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